top of page
Jujitsu Man Training

Shipping

At Gracie Master Gear and Promotions LLC (“Gracie Pro™”), we are committed to delivering high-quality products to your door as efficiently and reliably as possible. Please review our shipping policy below for details on order processing, shipping methods, and delivery timelines.

Free Shipping

We proudly offer FREE standard shipping on all orders within the continental United States. No minimum purchase is required.

Order Processing Time

  • Orders are typically processed within 1–3 business days, excluding weekends and holidays.

  • Orders placed after business hours, on weekends, or on holidays will begin processing the next business day.

  • During peak seasons, promotions, or high order volume periods, processing times may be slightly extended.

Shipping Methods & Delivery Estimates

We ship using trusted carriers such as USPS, UPS, and FedEx.

Estimated delivery times (after processing):

  • Standard Shipping (Free): 7–10 business days

  • Expedited Shipping: 3–5 business days

Delivery times are estimates and are not guaranteed by carriers.

Shipping Locations

We currently ship to:

  • The continental United States

  • Alaska & Hawaii (delivery times may vary)

At this time, international shipping is not available.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Tracking details may take up to 24 hours to update after the carrier receives the package.

Shipping Delays

Gracie Pro™ is not responsible for shipping delays caused by:

  • Weather conditions

  • Carrier delays

  • Incorrect or incomplete shipping addresses

  • Natural disasters or other unforeseen circumstances

If your order appears delayed beyond the expected delivery timeframe, please contact us and we will assist you.

Incorrect Addresses & Undeliverable Packages

Please ensure your shipping address is accurate at checkout.

  • Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges.

  • Gracie Pro™ is not responsible for packages marked as delivered by the carrier.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 5 business days of delivery or expected delivery. Be sure to include your order number and photos if applicable.

Contact Information

If you have any questions about shipping or your order, please contact us:

Business Name: Gracie Master Gear and Promotions 
Address: 7 Taylor Ave, Dedham, MA 02026
Phone: 857-366-0194

email: Graciemastergear1@gmail.com
Website: https://www.graciepro.com

Policy Updates

Gracie Pro™ reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be reflected on this page.

Shipping FAQs

Do you offer free shipping?

Yes. Gracie Pro™ offers FREE standard shipping on all orders within the continental United States. No minimum purchase is required.

How long does shipping take?

Shipping times depend on the method selected at checkout:

  • Standard Shipping (Free): 7–10 business days

  • Expedited Shipping: 3–5 business days

All delivery estimates begin after your order has been processed.

How long does order processing take?

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Orders placed after business hours will be processed the next business day.

Do you ship internationally?

At this time, we do not offer international shipping. We currently ship within the United States only.

Do you ship to Alaska and Hawaii?

Yes, we ship to Alaska and Hawaii, though delivery times may be longer than standard estimates.

How can I track my order?

Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

What carriers do you use?

We ship using trusted carriers including USPS, UPS, and FedEx.

What if my package is delayed?

Delivery delays can occur due to weather, carrier issues, or high shipping volume. If your order appears delayed beyond the estimated delivery window, please contact us and we’ll help investigate.

What if my order is marked as delivered but I didn’t receive it?

If your tracking shows your order as delivered but you have not received it:

  • Check with neighbors or your local carrier

  • Ensure the shipping address was entered correctly

  • Contact us if the issue persists

Gracie Pro™ is not responsible for packages marked as delivered by the carrier.

What happens if I entered the wrong shipping address?

Please double-check your shipping address before placing your order. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges.

What should I do if my order arrives damaged?

If your order arrives damaged, contact us within 5 business days of delivery. Please include your order number and photos of the damage so we can assist you promptly.

Can I change or cancel my order after placing it?

Orders are processed quickly. If you need to change or cancel an order, contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.

Who can I contact if I have shipping questions?

You can reach us at:

Gracie Master Gear and Promotions LLC
📍 7 Taylor Ave, Dedham, MA 02026
📞 857-366-0194
🌐 https://www.graciepro.com

bottom of page